Nest Fragrances Privacy Policy
This policy explains how we handle information submitted through this website for fragrance program inquiries.
Information we collect
When you contact Nest Fragrances through a form, we may collect your name, email address, phone number, company, message, and project details. Those details may include product interests, target channels, potential order timing, or notes about the recipient audience. We also may receive basic technical information through normal website operation, such as browser type, device data, and pages visited, where permitted by applicable law.
We ask that you provide only information relevant to the inquiry. Please do not submit sensitive personal information or confidential commercial material unless a proper agreement has been established. If a message contains information outside the scope of a fragrance program inquiry, we may delete it, ignore it, or request a clearer version.
How information is used
Submitted information is used to respond to requests, prepare product or service guidance, route inquiries internally, and improve the clarity of our website. For example, if a buyer asks about reed diffusers for hospitality rooms, we may use the submitted details to suggest a more relevant format, ask about room type, or provide a follow-up contact path. We do not use form submissions to create public testimonials without permission.
Information may be shared with service providers who help operate the website, manage email, or support business communication. These providers are expected to use the information only for the services they provide. We may also disclose information where required by law, to protect rights, or to respond to valid legal requests.
Choices and retention
You may request correction or deletion of your submitted information by contacting us. We retain inquiry details for as long as reasonably needed to respond, manage business records, and understand past communication. Retention periods may vary by region, legal requirement, or project status. We use reasonable safeguards, but no website or email transmission can be guaranteed to be completely secure.